Panel Sessions

PANEL 1: Social Media Data Integration with Common Operating Picture Situational Awareness: Issues in Disaster Management

Developing and communicating disaster situational awareness to the public can be compromised by dis/mis-information generated on social media. This was evident in the East Coast (2019/2020) Bushfires, the COVID-19 (2020) Pandemic as well as the recent Lismore and Sydney (2022) Floods.

Social media dis/mis-information compromises situational awareness timeliness, accuracy, clarity and trust. This panel will discuss approaches to such issues as the need to develop more effective social media regulation, channels as trusted sources, and the amplification of situational awareness though channel influencers.

Panel Chair: Professor Deborah Bunker (Sydney - Communications and Technology for Society Research Group)

Panellists: Professor Stefan Stieglitz (Duisburg Essen - Digital Communication and Transformation Research Group), Professor Tim Majchrzak (Adger - Centre for Integrated Emergency Management), Associate Professor Stan Karanasios (University of Queensland - School of Business), Dr Lucia Castro Herrera (Agder - Centre for Integrated Emergency Management)

Deborah Bunker is a leading international scholar in organizational collaboration and change management in complex organizational and environmental settings. She is Chair of the Communications and Technology for Society Research Group (University of Sydney) and immediate past Chair of the International Federation of Information Processing (IFIP) Working Group 8.6 (Transfer and Diffusion of IT). She is a Multi-Disciplinary Advisory Board Member of the Marie Bashir Institute (MBI) for Infectious Diseases and Biosecurity and a Member of the National Committee for Information and Communication Sciences, Australian Academy of Science. Professor Bunker’s domains of research include: disaster management, whole of government; health; and small and medium enterprises, looking at: systems adoption and diffusion; collaborative systems; geospatial information management; systems security; cloud computing and social media.

Stefan Stieglitz is Professor and head of the research group for Digital Communication and Transformation at the University of Duisburg-Essen. Furthermore, he is director of the Competence Center Connected Organization which aims at intensifying the knowledge transfer between research and the business world. Previously he hold a position as an assistant professor at University of Münster at the department of information systems. His work focuses on the impact of social media on companies and society. He investigates and develops applications and methods of social media analytics in order to realize empirical research in domains such as marketing, internal corporate communication, and crisis communication.

Tim Majchrzak is a professor in Information Systems at the University of Agder (UiA) in Kristiansand, Norway. He also is a member of the Centre for Integrated Emergency Management (CIEM) at UiA. His research comprises technical, sociotechnical, and organizational aspects of Software Engineering, often in the context of Mobile Computing. He also engages in diverse interdisciplinary Information Systems topics, most notably targeting Crisis Prevention and Management. Tim’s research projects typically have an interface to industry and society. He is a senior member of the IEEE and the IEEE Computer Society, a member of the Gesellschaft für Informatik e.V., and a member of the Association for Information Systems (AIS).

Stan Karanasios is an Associate Professor in Information Systems at the UQ Business School, University of Queensland. Prior to joining the University of Queensland he worked at RMIT University in Melbourne and the University of Leeds in the UK. Stan's interests focus on how digital technology impacts of organisations and society. Over the last ten years he has undertaken a program of research on how organisations use, adapt, and navigate new digital technologies. Recently he completed a project for Emergency Management Victoria on how social media platforms change the information landscape in the emergency sector. His research draws and expands on activity theory, an area in where he is recognised as an international expert. He has published in leading information systems journals including MIS Quarterly, Information Systems Journal and the Journal of the Association for Information Systems.

Lucia Castro Herrera is a PhD candidate in Information Systems affiliated to the Centre for Integrated Emergency Management CIEM at the University of Agder in Norway. Apart from academia, Lucia counts with professional experience in digital communications, crisis management, and process improvement in international, private, and public organizations such as the International Monetary Fund (IMF) and the US. Federal Emergency Management Agency (FEMA).  She holds an MSc. In Engineering Management with a concentration in crisis, emergency and risk management from The George Washington University, and a BA in Government and International Relations from Universidad Externado de Colombia. Her research interests include disaster and risk management, support technologies for agile crisis management, logistics, and process improvement. Her dissertation is exploring organizational practices in using social media as a source of information to support crisis management strategies. She has been an active member of the ISCRAM community as an author, workshop chair, and assistant to the election chair for the ISCRAM board member election in 2021. Currently she serves in the advisory group for the ROADMAP project (European observatory on disaster risk and crisis management best practices).

PANEL 2: Data Informed Emerging Technology Governance for Social Inclusion and Sustainability

Over the last decade, we have seen the increasing involvement of individuals and communities in disaster response and recovery. This has been facilitated by emerging technologies such as AI, drones, mobile communication, immersive technologies (AR/VR/XR), high-performance computing, etc. and data from citizen science, crowdsourcing, satellite, etc.

There is, however, a reluctance to involve non-agency personnel in many aspects of disaster response and recovery for a variety of reasons e.g. lack of training and integration with formal response processes, psycho-social impacts of the disaster and government legal responsibilities.

Communities have shown that they can effectively self-organise for disaster response when the official response is overwhelmed and when they have access to information and systems to generate trusted situational awareness. Connected communities prove to be resilient in many ways that have potential for inclusion in approaches to disaster response. This fact was aptly demonstrated in the recent 2022 Lismore Flood community response.

Moreover, many researchers have initiated work to identify the root causes and finding solutions to be resilience on future disasters. This includes but is not limited to climate resilience, incorporating First Nations Peoples traditional knowledge, incorporating volunteer capabilities, adaptation of emerging technologies, incorporating citizen science and much more.

This panel will be composed of academic and industry participants who will discuss the current issues in this critical and emerging field.

Panel Chair: Dr Mahendra Samarawickrama (Director of the Centre for Sustainable AI, Director of the Centre for Climate and Disaster Resilience and Co-author of the IFRC data playbook for AI governance, ethics, and literacy).

Panellists: Professor Jakelin Troy (University of Sydney), Heather Leson (International Federation of Red Cross, Solferino Academy), Dr Mukesh Prasad (UTS, Faculty of Engineering and IT), Professor Flora Salim (UNSW - CISCO Chair of Digital Transport),  Dr Raj Prasanna (Massey University - Technologies and Systems for Disaster and Emergency Management), Dr Craig Jin, Associate Professor Nabin Sharma (UTS - Intelligent Drone Lab), Dr George Joukhadar (UNSW - SISTM)

Dr Mahendra Samarawickrama is the ACS ICT Professional of the Year 2022. He is a Director of the Centre for Sustainable AI and a Director of the Centre for Climate and Disaster Resilience. He leads the Australian AI and data-science strategy while building capabilities for social justice and sustainability with diversity, equity and inclusion in AI and data science by mobilising the power of humanity. He is an entrepreneur, author, inventor, mentor and a regular speaker in various tech forums, conferences and events worldwide. He is an Advisory Council Member in Harvard Business Review (HBR), an Expert in AI ethics and governance at Global AI Ethics Institute, an industry Mentor in the UNSW business school, a senior member of IEEE (SMIEEE), an honorary visiting scholar at the University of Technology Sydney (UTS), an Advisor for Data Science and Ai Association of Australia (DSAi), and a graduate member of the Australian Institute of Company Directors (GAICD). He is also a co-author of the IFRC data playbook and contributed to the data science and emerging technology chapter for AI governance, ethics, and literacy. He is an industry collaborator who actively leads technology innovation-and-transformation initiatives and partnerships toward humanity, social justice and sustainability.


PANEL 3: KEYNOTE CLOSING PANEL: So......How Do We Deal with the Unexpected?

This panel will be held with a selection of academic and practitioner experts who will explore the themes which have emerged over the 3 days of​ the conference. Each panellist will be posed a question from our panel chair to provide their insights and suggest future directions for research and practice in the ISCRAM community.

Panel Chair: David Parsons (Director, Crisis Management Australia)

Panellists: TBC

David Parsons is a founding partner of Response and Recovery Aotearoa New Zealand which provides emergency management leadership training throughout New Zealand. David is an Adjunct Lecturer at the Australian Graduate School of Policing and Security Studies at Charles Sturt University. David is an educator with the Australian Centre for Investigation and Incident Management Solutions. David’s company Crisis Management Australia provides a range of emergency management advice to jurisdictions across Australia, New Zealand, the Pacific and Europe.